Privacy statement HCI
The confidentiality of personal data that you provide to us is important to us. That trust is decisive for a good mutual understanding and for the quality of our service to you.
In this privacy statement we give you information about how we treat your data and tell you about the rights you have.
1. Information about us, the controller
Health Cloud Initiative BV
Spaarndamseweg 90
2021 CB Haarlem
088 - 946 2273
fg@healthcloudinitiative.nl
2. For the users (caregivers) of our software packages
2.1 Purpose and legal basis for processing
We collect your personal information for a variety of purposes, including:
processing your request for usage licenses of our software applications, for training and events;
guiding your use of our software applications, including any transfer process from another software vendor;
conducting correspondence with you, providing information to you, or financially handling the usage agreement.
We will not use your data for any purpose other than those described above, unless expressly agreed with you in advance.
The retention of this data is necessary for the performance of a contract between you and us. We also need to retain data to comply with legal provisions around recording financial transactions and applicable retention periods.
2.2 What data is stored and where?
Contact data and financial data (bank account) will be stored from you. Your data will be stored in an accounting program and in a customer relationship management program within the EU.
2.3 Will my data be disclosed to third parties?
Your data will expressly not be provided to third parties other than third parties directly involved in the performance of the agreement between you and us, or unless any legal provision requires us to do so.
The parties we may require for the performance of the services you request are:
hosting parties;
software vendors.
2.4 The retention period
Your data will be kept in accordance with the legally prescribed retention periods for financial data. After this retention period, your data (both paper and digital) will be destroyed by us.
2.5 What rights do you have regarding processing?
As a data subject, you have a number of rights regarding the personal data you provide.
The right to:
Inspection of file: you have the right to inspect your stored personal data and/or request a paper copy.
Rectification: you have the right to have your stored personal data changed.
Destruction: you have the right to have your personal data destroyed within three months of a written request to that effect. We are, however, obliged to comply with applicable legislation regarding retention periods.
If you wish to exercise these rights, please send a request to us by e-mail. We will then contact you in order to process your request correctly, completely and in a timely manner.
3. Do you have further questions about this privacy statement?
Send your questions to us by e-mail. Should it be necessary, you can file a complaint with the regulator, the Personal Data Authority, at telephone number 0900 - 2001 201.