With us, you don't give answers based on a script. Every question is a new puzzle to which you and the healthcare professional will have to try to find an answer.
Do you enjoy never being out of practice and constantly developing yourself, as well as receiving great appreciation from healthcare professionals who, thanks to you, can spend their time on care instead of administration?
Then you'll be right at home with us. You handle a wide variety of questions by phone and e-mail. With all your flair you explain to our customers how they can use our software more efficiently, but you are also open to customer input.
What does it encounter while using Incura, Abakus or Edevop? You take responsibility for solving problems yourself, and if necessary you link up with the right people within our company.
We are proud of our Customer Support team, and so are our customers.
Our company is located in a modern office building on the beautiful Spaarne in Haarlem. Easily accessible by bicycle, car and public transport. With all the space you need to work safely in your own workplace.
In our office, you can choose to work sitting, standing or on a stationary bike. And with a super deluxe coffee machine, you start each day with a delicious cup of fresh coffee or tea.
Working from home is a possibility, and we provide the right supplies so that your workplace there is also completely in order.
What do we expect from you?
It gives you a thrill to provide the very best service to a customer. You enjoy working in a team, are open to your colleagues, are patient and can handle feedback well. You also meet the following requirements:
- MBO+/HBO working and thinking level
- minimum 2 years of experience in a similar position
- affinity with ICT and healthcare
- Experienced in working with Word and Excel
- good command of the Dutch language
- open attitude, communicative and flexible
What do you get from us?
We have an open, informal and nice working atmosphere with room for personal development, own initiative and dry humor. You have a lot of freedom but also the necessary responsibilities. With us you get all the space you need for the right balance between work and private life. Hard work is regularly interspersed with pleasant (online) company drinks, team outings and staff parties. It is possible to work partially from home. Furthermore, we offer you:
- A challenging position (minimum 32 hours)
- Various opportunities for advancement within the organization
- An excellent salary, reviewed annually against market trends
- A well-settled retirement with BrandNewDay
- working partially from home
- A travel and/or home office allowance
- 25 vacation days (based on 40 hours)
- a well-deserved year-end gift
Do we have your attention?
We would love to get in touch with you to find out where your ambitions lie and what inspires you!
Send your motivation and CV to Tamara van 't Zand, Team Leader Customer Support.
Still have questions? Then please contact Tamara at 088 - 9462273.
Type of employment:
Full-time, Part-time, Permanent job
Part-time hours: 32 - 40 per week
Additional fees:
- Home work allowance
Working conditions:
- Work from home
- Laptop
- Retirement
- Travel reimbursement
- Christmas Package
- Friday Afternoon Drink
- Corporate parties
Work schedule:
- Flexible work schedule
- Mon-Fri
Pay indication €2300,- €2,850,-.